Office Nurses & Text Messages —The New Face of Chronic Care
When I was at PacifiCare Health Systems in the late 90's, I can recall—very rarely—coming across worksite clinics at large employers. The care they delivered was pretty basic: Band-Aids, Tylenol,...
View ArticleSurvey says…Patients respond well to automated health assessments
Recent news of the exit of nine Pioneer ACOs has spurred debate about whether these types of programs will work and what ACOs need to do to meet stringent quality care and cost initiatives. Experts...
View ArticleField of Dreams: Driving Provider Clinical Quality Measures through Patient...
Why You Shouldn’t Listen to Kevin Costner I suppose you could take that headline any number of ways. If you’re a purist, Costner’s Bull Durham and Field of Dreams are easily two of the best baseball...
View ArticleHow We Helped Sharp Rees-Stealy Drive Improved Quality Measures with More...
For years, the healthcare industry took a quantity over quality approach to reimbursing providers for care delivery. However, newer payment models (whether ACO, Meaningful Use, Medicare Star, or other...
View Article"Selling" Quality Measures: Start Treating Patients Like Customers
In my last blog post, I wrote about how provider groups may have the best clinicians delivering the highest quality care, but can’t rely on just that to bring in patients. And that those great doctors...
View ArticleAuto Pilot: Good for Jumbo Jets, Bad for Population Health
Most of us aspire to having “auto pilots” in our lives: a thermostat that regulates the heat in our house, Outlook calendars that remind us that meetings are coming up, perhaps a coffee maker that...
View ArticleFlu epidemic redux – how do we activate the “young adults?”
This flu season has included another round of statistics and stories that seem avoidable. While this season didn’t match last year’s impact on children (the 2012-13 flu season saw 169 pediatric...
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